Our customer promise "Setting the Standard"
At UPM Timber, we are committed to ambitious sustainability goals and concrete, measurable targets – aiming to lead the way in the sawmill industry. Our customer promise, Setting the Standard, reflects this commitment. It describes our culture of constant improvement: of challenging ourselves and striving for excellence. We want to set the bar high in sustainability, quality and reliability – for ourselves, and for the industry.
Our SVP Antti Koulumies shares his thoughts on our customer promise.